Laura Cousins

What do you do at Venatu?

I’m a recruitment consultant in the Commercial & Contact Centre Team, my experience working within contact centres has enabled me to build strong client relationships using my in-depth knowledge of the industry.

What did you do before Venatu?

Before working at Venatu I worked as a team leader in call centres for over 12 years. In this position, I recruited, trained, coached, and supported teams of up to 30 advisors.