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Aftersales Manager

Venatu Recruitment Group is working on behalf of a well known and established franchised car dealership. Our Client is currently seeking an experienced Aftersales Manager to join their team to effectively manage their aftersales operations within their successful dealership.

  • Location: Bournemouth
  • Salary: £36,000-£45,000
  • Contract Type: Permanent
  • Closing: 26 June 2021
  • Ref: ASPD0521

The Role and Duties:

  • You must possess:

  • Possess working knowledge of V.A.G group brand of cars.
  • Valid Driving License.
  • Strong communication skills with a focus on customer service.
  • Working technical knowledge of products.
  • Strong ability to mentor and coach a team to motivate a team to success.

You will:

  • Manage the Aftersales team ensuring all agreed customer service KPI targets are met to maintain the brand experience.
  • Ensure that the Aftersales team work effectively with other departments to include sales and admin to provide a streamlined customer service experience.
  • Manage the day to day operations of the Service Department and look after recruitment and training with the Service, Parts and Workshop teams.
  • Follow leads to maximise revenue streams and manage profitability across the franchise.

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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