← back to vacancies

Customer and Service Administrator

Venatu Recruitment has the pleasure of working with an award-winning automotive client in Leeds. We are looking for an enthusiastic and positive person to join the company based at LS12. Are you a reliable and honest person with bright, happy and outgoing personality? Are you starving to learn new skills and wanting to gain professional experience within a friendly and supportive team? Would you like to start every day with a smile and at a place that offers a lot of opportunities?

  • Location: Leeds
  • Salary: £18,000 - £20,000 per annum
  • Contract Type: Permanent
  • Closing: 4 November 2021
  • Ref: PM1336

THE ROLE

  • Customer and Service Administrator
  • £18,000 - £20,000 per annum
  • Leeds

RESPONSIBILITY

  • Effective management of customer base ensuring to provide the highest levels of service.
  • Pro-active telephone contact with existing accounts and ensuring an understanding of the customer’s needs and objectives.
  • Working closely with managed accounts and creating effective communication to other departments to ensure customer satisfaction.
  • Ability to create new, promotional activities to increase the sales value of orders.
  • Report any service-issues and react promptly to ensure SLAs are met.
  • Efficient answering of general enquiries concerning deliveries and production.
  • Informing external sales team of any development opportunities relevant to their accounts.
  • Ensure that all customer complaints and queries reach a successful and appropriate solution.
  • Supply General Sales Manager a weekly report on your calls, with successes, challenges and follow ups via a reporting template.

CANDIDATE EXPECTATIONS

  • Has a proven and stable working history within administration, telephone customer service or order processing environment.
  • Always aims to provide highest level of customer service and has experience of working. with individual and business customers
  • Can easily demonstrate problem-solving skills and ability to communicate effectively at all levels.
  • Is a great organiser with strong order processing and administration skills.
  • Wants to learn and be a part of dynamic and enthusiastic team.

At Venatu Recruitment Group your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs, and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/k/privacy/

Share this job

Job Seekers Resources

can’t find what you’re looking for?

Why not let us match you with your perfect job?

send your CV
Back to top