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Customer Experience Executive

Venatu are excited to be working with a company who are an information provider, delivering unmatched intelligence and insight into the global manufacturing industry.

  • Location: Leeds
  • Salary: £22,500 - £23,000 per annum
  • Contract Type: Permanent
  • Closing: 10 December 2021
  • Ref: DWWtin

THE ROLE

  • Customer Experience Executive
  • £22,500 - £23,000 per annum
  • Leeds

RESPONSIBILITY

  • Producing documentation on behalf of clients and in line with Account Management requests
  • Compiling data on behalf of key clients and in support of Account Managers
  • Working on multiple projects to meet specific deadlines on behalf of new and existing clients
  • Producing strong content and material for client renewal packs
  • Direct communication with customers, large and small, including Educational Institutes
  • Building strong relationships with customers to ensure, responding the requests
  • Actively participate in annual exhibition and attend trade shows throughout the year
  • Keeping up to date with innovation and industry news

CANDIDATE EXPECTATIONS

  • Must be self-motivated and demonstrate the desire and determination to succeed
  • Good time management is essential
  • Must possess strong organisation skills
  • Requires good communication skills and ability to liaise at all levels both within the Company and with external organisations or clients.
  • Ability to come up with new ideas and provide solutions to ensure the ongoing improvement of Account Management practices.
  • Confident in data analysis and a strong eye for detail
  • Skilled in the use of reporting and communications tools- Excel, PowerPoint etc
  • Trained to the expert level in the use of tools such as Word, Excel Adobe, Photo shop

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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