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Customer Service Advisor

  • Location: South Yorkshire
  • Salary: £19,500 - £21,000
  • Contract Type: Permanent
  • Closing: 15 October 2021
  • Ref: Sr4400

The Business

  • In an ever-changing industry this business has an excellent reputation.
  • Winning a number of awards for consumer intellegence, which highlights their exceptional customer service and care.

The Role

  • The role is supporting customers with all enquiries
  • This position is inbound although you will be making outbound calls to follow the enquiry up to resolution
  • You could be taking calls on policy amendments, general enquiries or talking through an order.

Benefits

  • Company Pension contribution of 9%
  • Option to take additional pay in salary instead of a pension
  • 30 days holiday including statutory
  • 50% discount on all services offered by client
  • Option to buy and sell holidays
  • Time in lieu when working bank holidays
  • Uncapped bonus structure
  • Retail discounts available
  • Average bonus on over 90% of employees is £4,000 per year
  • 12 Weeks full training provided and continuous support
  • Team nights out, Wellness walks and Team Lunches

Requirements

  • Have a can-do attitude
  • IT Literate
  • Previous customer service experience
  • Customer-focused
  • Have a strong work ethic

Hours of work

  • 37.5 Hours per week
  • Shift patterns are flexible and would allow for 11am start or 3pm start
  • Business Opening Hours are 8am – 9.15pm
  • You will be required to go to the Doncaster Office 2-3 times a month

At Venatu Recruitment Group your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs, and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/k/privacy/

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