Field Service Engineer – (Field-Based)
Salary: £35,000 – £40,000 per annum DOE
Hours: 37.5 hours per week, Monday to Friday
An established and growing engineering company is seeking a skilled Field Service Engineer to support across the region. This is a field-based role involving travel directly from home to customer sites.
The Role of a Field Service Engineer:
You will be responsible for servicing, repairing, and responding to breakdowns on precision machinery at customer premises. The position is hands-on and customer-facing, requiring both technical expertise and strong problem-solving skills.
Key Responsibilities of a Field Service Engineer:
- Carry out routine servicing, maintenance, and repairs on precision machinery at customer sites
- Diagnose and resolve mechanical and electrical faults efficiently
- Respond to breakdown call-outs and minimise customer downtime
- Provide excellent on-site customer support and maintain strong working relationships
- Complete service reports and documentation accurately and in a timely manner
- Ensure all work is carried out in line with health & safety standards
- Manage and maintain company-issued tools, vehicle, and equipment
Candidate Requirements of a Field Service Engineer:
- Proven experience in a field service, maintenance, or mechanical engineering role
- Strong fault-finding skills across mechanical systems (electrical knowledge advantageous)
- Working with industrial machinery
- Full UK driving licence
- Ability to work independently and manage time effectively
- Good communication and customer service skills
- Flexibility to travel and occasionally stay overnight when required
Desirable Skills & Experience:
- Experience working with cutting machinery such as bandsaws or circular saws
- Basic electrical fault-finding and repair knowledge
- Relevant engineering qualifications (e.g. NVQ, City & Guilds, or equivalent)
- Previous experience in a customer-facing field-based role
Working Conditions & Package:
- Field-based role with travel typically within a two-hour radius of home
- Travel time included within working hours
- Monday to Friday working pattern with flexible start/finish times
- Occasional overnight stays (expenses fully covered)
- Company van (with personal use), mobile phone, and standard equipment provided
This role would suit a practical, self-motivated engineer who enjoys working independently and delivering high-quality service to customers.
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