Service Advisor
Permanent Position
UK Applications Only
Monday – Friday | £13.19 per hour
We are currently recruiting for an experienced Service Advisor to join a busy and professional commercial vehicle dealership. This is a permanent opportunity for an experienced Service Advisor looking to develop their career within a well-established dealership.
Please note: We are only accepting applications from candidates based in the UK. Dealership experience is essential for this Service Advisor position. Applications without previous dealership Service Advisor experience will not be considered.
As a Service Advisor, you will be the first point of contact for customers, delivering exceptional customer service while coordinating vehicle servicing and repairs. The successful Service Advisor will work closely with the workshop and parts department to ensure work is completed efficiently and customers are kept informed throughout the process.
This Service Advisor role also includes warranty administration responsibilities, making it ideal for a Service Advisor with experience processing warranty claims and managing service documentation within a dealership environment.
Service Advisor Responsibilities
- Providing outstanding customer service as a Service Advisor.
- Booking customer vehicles in for servicing, maintenance and repairs.
- Keeping customers updated on the progress of their vehicles.
- Processing warranty claims accurately and efficiently.
- Liaising with technicians and the parts department to coordinate workshop activity.
- Preparing estimates, invoices and service documentation.
- Maintaining accurate customer and vehicle records.
- Ensuring a professional and efficient customer journey from booking through to vehicle collection.
Service Advisor Requirements
To be considered for this Service Advisor position, you must have:
- Previous experience working as a Service Advisor within a dealership (essential).
- Commercial Vehicle dealership experience is highly desirable.
- Experience with warranty administration would be advantageous.
- Excellent communication and customer service skills.
- Strong organisational and administrative abilities.
- The ability to work in a fast-paced dealership environment.
- A professional and positive approach with excellent attention to detail.
Systems Experience
Experience with the following systems would be advantageous
Training can be provided if you have relevant Service Advisor dealership experience but have not previously used these systems.
Working Hours
- 40 hours per week
- Monday to Friday
- 30-minute unpaid lunch break
What's on Offer
- Permanent Service Advisor position
- Competitive pay of £13.19 per hour
- Ongoing training and development
- Friendly and supportive dealership environment
- Excellent long-term career prospects
- Opportunity to join a successful commercial vehicle dealership
If you are an experienced Service Advisor looking for a permanent Service Advisor position within a professional dealership and have the required dealership Service Advisor experience, we would love to hear from you.
