Parts Advisor
Location: Hemel Hempstead
Salary: £35,100 per annum
Contract: Permanent, Full-Time
Shift: Monday - Friday 730am - 5pm (1 in 4 Saturdays 8am - 12pm)
Are you an experienced Parts Advisor with a passion for the commercial vehicle industry? We’re looking for a motivated and customer-focused Parts Advisor to join the team in Hemel Hempstead, supporting both heavy and light commercial vehicles.
This is a fantastic opportunity for someone with a strong knowledge of vehicle parts, excellent communication skills and a proactive approach to delivering outstanding customer service.
The Role
As a Parts Advisor, you will play a key role in ensuring the smooth running of the parts department, helping customers and workshop technicians identify and source the correct parts for a wide range of commercial vehicles.
Key Responsibilities:
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Identifying, sourcing and supplying parts for heavy and light commercial vehicles.
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Providing excellent customer service to both internal and external customers.
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Advising customers on parts availability, pricing and suitable alternatives.
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Processing parts orders, deliveries and stock enquiries.
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Maintaining accurate stock records and ensuring the parts department is well organised.
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Liaising with suppliers to source parts efficiently and cost-effectively.
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Supporting the workshop team to ensure repairs and servicing are completed efficiently.
About You
We’re looking for someone who:
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Has previous experience in a Parts Advisor or similar automotive parts role.
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Has knowledge of commercial vehicle parts, ideally covering both heavy and light vehicles.
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Has excellent customer service and communication skills.
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Is organised, reliable and able to work well under pressure.
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Can work effectively as part of a team while using their own initiative.
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Has good attention to detail and a practical, problem-solving approach.
What's on Offer?
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£35,100 annual salary
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Permanent, full-time employment
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Monday to Friday working hours
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Alternate Saturday mornings
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The opportunity to develop your career within the commercial vehicle industry
- Overtime paid at x1.5
Working Hours
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Monday to Friday: 7:30am – 5:00pm
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Alternate Saturdays: 8:00am – 12:00pm
Interested?
If you're an experienced Parts Advisor looking for your next opportunity in Hemel Hempstead, we'd love to hear from you.
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