We're Hiring: Service Advisor - Nottingham
Start Date: ASAP
Salary: £28,000 basic + bonus potential (OTE up to £30k)
Hours:
- Monday to Friday: 8:30am - 5:30pm
About the Role
We're looking for a friendly and organised Service Advisor to join our team in Nottingham. If you've got great customer service skills and enjoy working in a fast-paced environment, this could be a perfect fit.
What You'll Be Doing
- Talking to customers both in person and over the phone-clear communication is key.
- Keeping things running smoothly in the workshop by assigning work to our technicians promptly.
- Explaining repairs to customers in a way they'll understand and getting approval for the work.
- Ordering parts from suppliers and logging them into the system when they arrive.
- Managing email enquiries and booking in customer appointments.
- Supporting your team and managers with key admin tasks.
- Following company procedures and completing training as needed.
What We're Looking For
- Solid experience in customer service-automotive industry experience is a bonus, but not a must.
- Confident on the phone and comfortable using computers.
- Someone who can stay calm under pressure and keep things moving.
- A team player who's ready to pitch in wherever needed.
What You'll Get in Return
- A competitive salary with bonus potential (earn up to £30k).
- No Sundays or bank holiday work.
- Company pension scheme.
- Staff discounts on servicing, MOTs, and repairs.
- Loyalty and long-service rewards.
- A staff referral programme.
- Fun company events.
- Real opportunities to grow your career in a supportive environment.
