We are looking for an organised, proactive Service Planner to coordinate and optimise the schedules of our client's field engineers. You’ll be the main point of contact for internal teams, clients, and suppliers, managing maintenance, repairs, and urgent callouts. Every day brings variety and challenges — perfect for someone who thrives under pressure.
Key Responsibilities of a Service Planner
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Plan and schedule service engineers’ work across the UK
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Manage urgent service calls and ad hoc requests
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Coordinate materials and resources with suppliers and purchasing
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Process service orders and handle administrative tasks
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Act as the first contact for clients and engineers regarding planning and logistics
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Adjust priorities to ensure customer satisfaction and efficient service delivery
Requirements of a Service Planner
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3–5 years of experience in planning, scheduling, or logistics
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Strong problem-solving skills with a commercial or technical mindset
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Excellent communication skills and fluency in English
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Calmness under pressure and a proactive approach
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Ability to manage multiple tasks in a fast-paced environment
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Team-oriented, flexible, with a practical attitude and a sense of humour
Benefits
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A dynamic, international work environment in a close-knit, supportive team
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A role with real impact on service operations
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Access to innovative products and a respected customer base
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Opportunities for personal development through training and coaching
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Competitive salary and benefits, including 25 days’ holiday
Ready to take on a key role in a fast-paced team? Apply today to become our next Service Planner and make a real difference in our service operations
Disclaimer
At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website: www.venatu.co.uk/privacy/
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