We have an excellent opportunity to join our Barton-upon-Humber client as a Legal Assistant!
This position will be working within a call centre supporting the team on legal claims.
Legal Assistant
£27,716 + £750 quarterly bonus
Monday to Friday 8:55am to 5:30pm (40hrs per week)
Permanent
Our client is looking for a Legal Assistant to join their team on a permanent basis. They will be responsible for carrying out thorough investigations on claims brought by third parties, including collecting and preparing evidence through to the final response.
The Legal Assistant will:
- Owning claims brought by third parties
- Collecting and preparing evidence with supporting documents
- Providing thorough and accurate reports to enable claim reviews with management
- Reach appropriate resolutions to claims, ensuring fair treatment to customers at all times
- Work to deadlines set by third parties
- Work within timelines provided by the ICO to produce Subject Access Requests
- Implement track changes to effectively reduce common issues
The Legal Assistant will receive:
- Access to health & discount platform after 1 year of service
- Individual training
- EE discount
- Staff Discount (after 1 year service)
- Eye care vouchers
- Free onsite gym (available 24/7)
- Free onsite parking
- Complimentary refreshments throughout the day
- Two subsidised canteens
- Fantastic progression opportunities with real success stories
- Customer Service Employee of the Month awards
What we are looking for in the Legal Assistant
- Previous complaint handling experience is essential
- Ability to observe minute details and produce detailed reports
- Strong analytical skills, both written and verbal
- Ability to effectively organise and prioritise your own workload
- Must be able to work to strict deadlines
- IT Literate
- GCSE Level C or above in Maths & English
If this sounds like your next role, then we want to hear from you!
If calling the office, please ask for Jessica Patterson
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