← back to vacancies

Account Manager

  • Location: Doncaster
  • Salary: £24,000-£25,000
  • Contract Type: Permanent
  • Closing: 7 May 2021
  • Ref: 906072

Role Outline

As the Account Manager, you will support key clients for the company with all orders, enquiries, projects, and information they require. You will be the first point of call, becoming their key contact and building the relationship to gain mutual trust. You will be results focussed and have experience working and managing customer enquiries whilst adhering to strict KPIs. You will have a proven track record within account management and, have an understanding of how you build relationships to support and keep customers remaining loyal to the business.


  • Maintain and develop key relationships with a designated customer portfolio
  • Develop and maintain the CRM database accurately and in a timely manner updating the business where necessary
  • Support the maintenance and development of Customer Account Plans
  • Generate and monitor account performance KPIs/Dashboard ensuring regular reports are circulated internally and issued to the Customer
  • Resolving customer-related concerns/complaints and escalating where necessary
  • Supporting the Relationship Manager to improve the customer engagement position
  • Communicate new products and services to customers with a view to generating profitable sales
  • Maintain extensive knowledge of current market conditions and provide the Relationship Management Team with market activity feedback
  • Provide information to the Relationship Manager to enable them to produce the monthly report

Experience required

  • Minimum 1-2 years experience in a relevant environment with proven experience in account management
  • Business retention and sales and growth experience
  • Ability to sell and negotiate with closing and follow-up skills
  • Application of the highest ethical standards in all dealings and transactions
  • Can analysis and present data
  • Takes ownership of problems and initiates solutions
  • IT Literate


  • £24,000 - £25,000 basic salary
  • 33 days holiday including statutory
  • Pension
  • Life Insurance
  • Free Parking
  • Career progression
  • Full Training
  • Hours of Work between 8 am – 5 pm

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

Share this job

Job Seekers Resources

can’t find what you’re looking for?

Why not let us match you with your perfect job?

send your CV
Back to top