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Broadband Technical Specialist

We have opportunities with an award-winning Broadband provider based in Rotherham who are looking for enthusiastic Technical Specialists to join their team.

  • Location: Rotherham
  • Salary: £17,500 - £18,135 per annum
  • Contract Type: Permanent
  • Closing: 12 November 2020
  • Ref: 93122222

THE ROLE

  • Broadband Technical Specialist
  • Rotherham – temporarily working from home
  • Permanent
  • Starting from £17,500 per annum increasing to £18,135 on completion of an assessment
  • Quarterly PRP bonus up to £500 plus upselling bonus

RESPONSIBILTIES

  • Diagnosing technical issues using a variety of diagnostic tools
  • Reconfiguring routers
  • Establishing the fault with the customers and providing a resolution
  • Liaising with third party suppliers and engineers
  • Upselling on additional features and products

CANDIDATE EXPECTATIONS

  • Broadband experience/knowledge
  • An understanding of ADSL, Fibre and networking is advantageous
  • An interest in Broadband, fixing routers, troubleshooting and fault finding
  • Call centre and call handling experience
  • Able to work towards KPI’s
  • A problem solver and logical thinker

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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