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Customer Care Advisor

An exciting opportunity has become available for experienced Customer Care Advisor to work for a highly reputable kitchen manufacturer based in Leeds LS23.

  • Location: Tadcaster
  • Salary: £18,000 - £19,000 per annum
  • Contract Type: Permanent
  • Closing: 4 November 2021
  • Ref: PM1335

THE ROLE

  • Customer Care Advisor
  • Tadcaster
  • £18,000 - £19,000 per annum

RESPONSIBILITY

  • Providing professional and personalised service to every customer
  • Cooperation with members of the team to assess work in progress
  • Growing internal and external relationships with customers ensuring client expectations are achieved
  • Ability to manage and prioritise own workload
  • Systematic reviewing Customer Feedback along with performance KPI’s
  • Effective co-ordination with other departments to prioritise workload effectively
  • Professional approach to deal with difficult telephone calls
  • Ability to investigate the root cause of a warranty issues on regular basics

CANDIDATE EXPECTATIONS

  • Strong administrator with attention to detail
  • Effective and professional communicator
  • Happy to work as part of a team and able to support each member of the team when needed
  • Confident problem-solving individual
  • Specialised in understanding customers’ requirements
  • Person with ability to demonstrate discreet approach with occupiers /developers
  • Ability to work to deadlines and targets
  • Have at least 1 year of Customer Service Experience (preferred)

At Venatu Recruitment Group your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs, and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/k/privacy/

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