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Customer Executive

We are working with an established business, who are a leader in their specialist market, providing a wide range of business support services to help members promote, protect, and grow their businesses.

  • Location: Leeds
  • Salary: £22,000 - £23,000 per annum
  • Contract Type: Permanent
  • Closing: 11 December 2021
  • Ref: NW091121

THE ROLE

  • Customer Executive
  • £22,000 - £23,000 per annum
  • Leeds

RESPONSIBILITY

  • Meet monthly member engagement targets, such as new member welcome calls, and development of members Find a Builder profiles, member engagement phone calls.
  • Provide the North Hub Director with administrative support, such as circulating meeting papers, taking minutes of meetings, manage outlook calendars, book meeting rooms, process expenses.
  • Proactively develop an understanding and knowledge of the construction industry and to seek opportunities to raise the profile of the business in the North of England
  • Proactively develop and maintain deep knowledge and understanding of F the business membership services, to ensure that expert advice can be delivered to members.
  • Source and/or create content for Monthly Newsletters and Quarterly Magazine
  • Share best practice, information, and leads with colleagues within the business regional department and other departments.
  • Keep all member and member engagement information and data on our Customer Relation Management data system (CRM) up to date.
  • Act as a first point of contact for members in the North
  • Attend trade shows and consumer exhibitions within the Hub but also around the UK

CANDIDATE EXPECTATIONS

  • Sound IT skills, including Excel, Word, Outlook
  • Excellent telephone manner
  • Excellent written communication skills
  • Self-motivated and able to manage own time
  • Ability to work as part of a team
  • Strong interpersonal skills

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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