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Customer Relationship Manager

We are currently looking for a Customer Relationship Manager in Leeds, England

  • Location: Leeds
  • Salary: £21,500 - £ 22,000 per annum
  • Contract Type: Permanent
  • Closing: 14 August 2022
  • Ref: JP31253

ROLE

  • Customer Relationship Manager
    • Leeds
    • £21,500 - £22,000

RESPONSIBILITIES

  • Developing and maintaining a portfolio of customers via phone and email
  • Engage with customers
  • Contact customers being passed over from New Business to Retentions
  • Review and respond to correspondence
  • Help customers by providing suitable solutions
  • Help customers with the online portal
  • Update customers’ data when required

CANDIDATE EXPECTATIONS

  • Excellent verbal communication, listening and interpersonal skills
  • Experience of working with a CRM system is desirable
  • Previous experience within a sales, customer service, retentions or contact centre environment prefered
  • Accuracy and attention to detail
  • Strong work ethic
  • Customer-focused with a passion to deliver outstanding customer service

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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