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Customer Retentions Advisor

  • Location: Sheffield
  • Salary: £18,137-£26,500
  • Contract Type: Permanent
  • Closing: 8 March 2021
  • Ref: 93214265

The Benefits:

  • Uncapped bonus which is effective immediately
  • Employee pension at 3%
  • 20 holiday days + bank holidays
  • Team nights out
  • Fixed company events throughout the year
  • Local discounted gym membership
  • Individual and team prizes – from additional holidays to TVs & tablets

As a Customer Retentions Advisor, you will be responsible for:

  • Contacting customers who are thinking about ending their contract or reducing their subscription
  • Retaining existing customers and maximising sales opportunities
  • Upselling on additional products and packages
  • Working from an outbound dialler CRM system

Experience and Skills Required:

  • A background in sales, retentions, retail, or hospitality is essential
  • Ability to objection handle
  • Enthusiastic, passionate, and proactive

Working Hours:

  • 5 day working week/40 hours a week
  • Monday – Friday 10am – 7pm
  • Saturday (overtime if wanted) 10am – 4pm
  • NO SUNDAY WORKING
  • 1 hour lunch break

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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