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Customer Service

  • Location: Barnsley
  • Salary: £9.20-£10.20
  • Contract Type: Contract
  • Closing: 19 June 2021
  • Ref: 4525635

We are looking for customer-focused individuals to join my client’s team as Customer Service Advisors.

You will be working for a fantastic company, who operates worldwide as a courier service, this company is part of the English Government.

Have you worked in a call centre environment before? Do you thrive in a problem-solving environment? Would you like to support customers with queries & questions they may have by providing outstanding customer service?

If so, then this is the role for you, apply today as roles are limited – Start dates are immediate!

Main Duties:

  • Responsible for answering high volumes of inbound calls from customers.
  • Managing customer queries offering one-call resolution
  • Taking ownership of tracking customer orders
  • Supporting drivers regarding collection and deliveries
  • Updating customer accounts on internal CRM system
  • General administration as and when required.

Key Skills:

  • Must have proven customer service & call centre experience.
  • Be IT literate including all Microsoft Packages.
  • Ability to work using own initiative.
  • Excellent communication skills both written and verbally.
  • A fast learner and can hit the ground running.

Hours of work:

  • Must be flexible to cover 34 hours over 5 days - Monday to Saturday shifts between 8am and 7pm.

Benefits:

  • Working for a well-established and world-renowned company
  • Weekly pay
  • Free onsite parking
  • On-site canteen
  • High street discounts vouchers and much more.

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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