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Customer Service Administrator

  • Location: Huddersfield
  • Salary: £18,500-£19,000
  • Contract Type: Permanent
  • Closing: 12 February 2021
  • Ref: 906297

Company Outline

We are currently recruiting for this leading Manufacturer who pride themselves on innovation, sustainability and the environment.

Both established, operating throughout Lockdown and with an annual Turn Over of over £6 Million, this permanent opportunity will see you working to enhance their Customer Services teams based at their Huddersfield Manufacturing site.

Role Outline

The role of Customer Services Administrator requires someone who is both confident and of offering a friendly customer experience to all clients. You will work to enhance the customer services experience through being able to agree timescales for feeding back to client. This role requires someone who is both proactive and friendly, you will be able to learn new systems and processes with ease and of ensuring work is completed both to high standards and key deadlines.

Key Responsibilities

  • Sales Order processing onto internal CRM systems
  • Monitoring and chasing orders with Production to ensure key deadline for delivery are being achieved
  • Creating and monitoring reports for Customer activity/ sales trends
  • Liaising with customers both over the telephone and via email
  • Identification of any opportunity to up sell where possible for respond to complaints
  • Ability to learn technical products

Candidate Requirements

  • Excellent and friendly communication skills
  • Happy to up sell on products
  • Team Player who is able to work independently
  • Self-motivated
  • Hold high level of accuracy
  • Confident IT Skills

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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