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Customer Service Advisor

Venatu Recruitment Group are currently looking for a Customer Service Advisor to join our client based in Rotherham.

  • Location: Rotherham
  • Salary: £17,500 - £21,000Pa
  • Contract Type: Permanent
  • Closing: 18 September 2020
  • Ref: 412256

THE ROLE

  • Every 1 in 3 weekends
  • Monday – Friday between 8.30am – 8.30pm
  • Saturday 9am – 6pm
  • Sunday 10am – 4pm

RESPONSIBILITIES

  • Taking inbound calls from existing customers and new sales enquiries
  • Upgrading existing customers
  • Dealing with customers billings and payments
  • Providing excellent customer service at all times

CANDIDATE EXPECTATIONS

  • Previous experience within a customer service role
  • Have strong communication skills, both verbal and written
  • Be professional and courteous at all times
  • Be committed to your role and career development
  • Contribute positively to your team and customers

BENEFITS

  • Performance-related bonus
  • Free parking
  • 33 days leave (including bank holidays)
  • Length of service holidays - An extra 5 days
  • Employee referral scheme - Refer a friend and receive £500
  • Free broadband when passed probation
  • Free hot and cold drinks
  • Free fruit
  • Employee pension
  • Monthly staff lottery
  • Employee of the month awards
  • Free eye care vouchers & eye test
  • Free perkbox - Includes free mobile phone insurance, discounted cinema tickets, tastecard etc
  • Incentives and prizes

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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