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Customer Service Advisor

  • Location: Doncaster
  • Salary: £19,000
  • Contract Type: Permanent
  • Closing: 26 June 2021
  • Ref: 907547

You will be working for a company that through growth, is looking for a Customer Service Advisor to join an existing team of 4 people. The business pride themselves in retaining their employees and has a very stable team. You will receive full training and support in the position with ongoing personal development.

The role is reporting directly to the Customer Service Manager.

Requirements

  • To liaise directly with customers ensuring all details are captured in order processing
  • Generate quotes and process orders received directly from customers
  • Following up on quotes generated and prompt response to incoming calls.
  • Supporting customers with all information they require
  • Communicate any enquiries that need support directly to the Customer Service Manager

Experience

  • A good understanding of Customer Service
  • Willing to learn about and promote new product initiatives
  • Good IT literacy skills and enthusiasm to develop these areas further
  • Use of CRM system to manage tasks, quotes, and log pro-activity

Hours of Work

  • 8.30 am – 5:00 pm Monday – Friday

Benefits

  • 25 Days Holiday + Stats
  • Pension
  • Onsite Parking
  • Canteen Onsite
  • Death in Service

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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