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Customer Service Advisor

  • Location: Barnsley
  • Salary: £9.20
  • Contract Type: Contract
  • Closing: 14 June 2021
  • Ref: CSA120521

We are looking for high calibre individuals to join my client’s team as Customer Service Advisors. The company is an international business that operates across 40 countries and nation states worldwide, 36 in Europe, and eight states in the Western US and Canada!

  • Have you worked in a call centre environment before?
  • Do you thrive on providing solutions to complaints customers have?
  • Would you like to support customers with queries they have by providing excellent customer service?
  • If so, then this is the role for you!

Benefits:

  • Weekly pay
  • Free onsite parking
  • Kitchen facilities
  • High street discounts
  • Working for a reputable company

Main Duties

  • Responsible for answering high volumes of inbound calls from customers
  • Managing customer complaints from start to finish
  • Taking ownership of tracking customer orders
  • Supporting drivers regarding collection and deliveries
  • Updating customer accounts
  • General administration as and when required

Key Skills

  • Must have proven customer service & call centre experience
  • Be IT literate including all Microsoft Packages
  • Ability to work using own initiative
  • Excellent communication skills both written and verbally
  • Has the ability to hit the ground running

Hours of work:

  • Must be flexible to cover 34 hours over 5 days - Monday to Saturday between 8am and 7pm.

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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