THE ROLE

• Customer Service Advisor
• £20,363 - £21,153 per annum
• Wakefield

RESPONSIBILITY

• Responding to inbound calls from customers, answering questions relating to their order or presales enquiries.
• Aiming to resolve all queries from customers from the first point of contact
• Responding to emails from customers, these could be pre-sales or after sales enquiries.
• Handling live chat enquiries with customers that are on the website
• Excellent communication skills, both verbally and written and the ability to work under pressure as part of a team.

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