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Customer Service Agent

  • Location: Rotherham
  • Salary: £8.91-£9.91 Per hour + Commission
  • Contract Type: Permanent
  • Closing: 19 June 2021
  • Ref: 5442563

Responsibilities

  • Provide outstanding service to the customers.
  • Handling customer’s enquiries covering billing and payments, account updates and changes and delivering on updates and resolving.
  • Making changes to customer accounts
  • Placing new orders from sales enquiries also upgrades from existing customers.
  • Communication with the team is key to prioritise and share best practices.
  • Always strive for a first call solution

Requirements

  • An understanding of ADSL, Fibre, networking, and associated technologies
  • Customer service background is essential.
  • A friendly, positive attitude
  • Strong work ethic and flexibility around a shift rota to support the business needs.
  • A commitment to your role, team, and career development

Benefits

  • Onsite parking
  • 33 days leave (including bank holidays)
  • Free broadband when past the probation period and many more!
  • Monthly staff lottery with the possibility of winning £1000
  • Employee referral scheme
  • An employee of the month rewards
  • Company Pension

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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