← back to vacancies

Customer Service Representative

  • Location: Huddersfield
  • Salary: £20,000-£22,000
  • Contract Type: Permanent
  • Closing: 26 April 2021
  • Ref: 907202

This leader within the industry is looking to complement their Customer Services team with the hire of a confident, but friendly service-focused individual. This key role will see you joining a small team, however part of a bigger group where you will be directly responsible for ensuring high standards of service remain in place for end-user customer and internal teams. Priding themselves on service to all clients both throughout the UK and Internationally, you will strive to maintain all levels of communication throughout the ordering process and of ensuring Logistics are on track for delivery within specific timescales.

My client pride themselves on development and opportunity for all their teams and whilst working as part of their Head Office operation, you will successfully contribute to the team through the offering of great customer service backed up with established administration skills.

This is an excellent opportunity for someone who may be wishing to further their skills further as part of a fast-paced team environment.

Key Responsibilities:

  • Responding to volume customers inquiries over the telephone and via email
  • Updating internal CRM systems and Excel throughout the day
  • Sales order processing
  • Updating Logistics and other teams of customer developments
  • Processing information for work to be planned for Logistics.
  • Feedback to Management if needed.

To be considered:

  • Call Centre or Customer Service (telephone-based) would be welcomed.
  • Able to work with internal systems and Excel is essential.
  • Team player however able to work independently to key deadlines
  • Customer Focused
  • Solution orientated.
  • Confident UK Geographical awareness

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

Share this job

Job Seekers Resources

can’t find what you’re looking for?

Why not let us match you with your perfect job?

send your CV
Back to top