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Customer Services & Sales Admin Manager - Manufacturing

My client are a renowned established UK Manufacturer who have witnessed significant growth month on month. Due to future aspirations for the business and new opportunity to explore and grow.

  • Location: Leeds
  • Salary: £25,000 - £28,000 per annum
  • Contract Type: Permanent
  • Closing: 26 July 2020
  • Ref: 905297

THE ROLE

  • Customer Services Manager – Brand New Role / Growing Business / Excellent prospects
  • South Leeds
  • Salary £25,000 - £28,000 per annum (DOE)

RESPONSIBILITIES

  • Internal Sales/Customer Services Management/ Supervisory experience is essential
  • Willing to do day to day customer support tasks
  • Take charge of customer issues and work with other functions to successfully resolve.
  • Regularly liaise with the manufacturing operations team and to manage any customer delivery issues as appropriate
  • Have an understanding of the B2B contractor and specifier sales channels (any ecommerce experience would be of value)
  • Ability and potential to grow with the business and be a member of the senior management team.
  • Willing to develop excellent product knowledge and have a solid understanding of the manufacturing process.
  • Experienced at selling “added value” propositions…..we are not price led.
  • Ability to manage 2nd tier Key Customer Accounts and manage standard discount requests.
  • Have “presence”
  • Experience of working with Specifiers, Architects or Contractors in an environment where orders are made to meet demand would be of distinct advantage

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