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Export Sales Administrator

Venatu is currently in the market looking for a Non-UK Export Sales Administrator for a global leading manufacturer and distributor of PPE. The company have had 20% year on year growth for the past number of years, even during Covid the company grew by 13% demonstrating their strength as a company and will grow by 20% Year on year for the next 5 years as part of their 5-year business plan.

  • Location: Barnsley
  • Salary: £19,500-£22,500
  • Contract Type: Permanent
  • Closing: 1 July 2021
  • Ref: 6504

ROLE OVERVIEW FOR THE EXPORT ADMINISTRATOR

  • To ensure customers’ orders are processed accurately and in a timely fashion including dealing with any resulting issues. Handle any incoming calls, e-mails, customer returns and credits. Liaise with Customers, Area Sales Managers, Freight Forwarders, Supply Chain, Warehouse, Accounts and Design Team where appropriate.

PRIMARY DUTIES OF THE EXPORT ADMINISTRATOR

  • Processing and releasing of orders.
  • Liaise with customers, warehouse, and carriers re despatch of orders.
  • Receive appropriate documentation for Non-EU despatches
  • Certificate of Origin Applications, Legalisation of Documents
  • Letters of Credit.
  • Managing orders on credit hold.
  • Managing forward orders.
  • Handling returns requests and Issuing credits.
  • Answering customer and non-customer queries. e.g., products, stock, pricing, ETA’s etc
  • Requests for tracking, catalogues, and other marketing materials.
  • Invoicing for cross border deliveries.
  • Assist customers in the correct use of Website.
  • Shortage / Over Claims.
  • Quality Issues.

ESSENTIAL CHARACTERISTICS OF THE EXPORT ADMINISTRATOR

  • Excellent customer service liaison
  • Fluent in English, both spoken and written.
  • Professional telephone manner
  • Good problem solver
  • Good keyboard skills
  • Self-motivated and proactive
  • Attention to detail & Accuracy.
  • Effective team worker and good interactive skills
  • 12 months Export Documentation Experience required

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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