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Key Account Coordinator

  • Location: Doncaster
  • Salary: £22,000-£23,000
  • Contract Type: Permanent
  • Closing: 23 March 2021
  • Ref: 906834

Benefits:

  • A competitive salary of up to £23,000 pa
  • 23 days holiday plus statutory bank holidays.
  • Finish early on a Friday.
  • Free parking
  • Ongoing training and development.

Duties:

  • In this role you will be responsible for ensuring in a high standard of customer service for all the contracts that fall under the Doncaster office
  • You will process the orders sent in accurately and promptly.
  • Work to ensure that all important communications are sent out.
  • When required you will be confident in offering additional support to drive forward customer satisfaction?
  • If and when a customer complaint comes in, you will be confident in driving the complaint forward to get the right outcome for both the client and the business.
  • Create a close relationship with other internal departments including planning and production.
  • When required you will attend regular external and internal customer review meetings where required?
  • You will be looking to continually improve the experience for the client and as a result annual customer feedback surveys and publish the reports.

Candidate Expectations:

  • Previous experience of account management is the key to your success.
  • As a confident communicator you will be happy to build long and lasting relationships with your clients and not shy away from problem solving and working to get the right outcome for your client should the need arise
  • A solid level of English both written and orally is essential.
  • Good IT skills especially in regard to Microsoft Office Package.

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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