THE ROLE

• Sales Account Manager
• Doncaster
• 33 days holiday, Pension, life insurance, Free Parking, Progression, Full Training

RESPONSIBILITIES

• Maintain and develop key relationships with designated customer portfolio.
• Develop and maintain the CRM database accurately and in a timely manner updating the business where necessary.
• Support the maintenance and development of Customer Account Plans.
• Generate and monitor account performance KPIs/Dashboard ensuring regular reports are circulated internally and issued to the Customer.
• Resolving customer-related concerns/complaints and escalating where necessary.
• Supporting the Relationship Manager to improve the customer engagement position.
• Communicate new products and services to customers with a view to generating profitable sales.
• Maintain extensive knowledge of current market conditions and provide the Relationship Management Team with market activity feedback.
• Provide information to the Relationship Manager to enable them to produce the monthly report.

CANDIDATE EXPECTATIONS

• Minimum 1-2 years’ experience in a relevant environment with proven experience of account management
• Business retention and sales and growth experience
• Ability to sell and negotiate with closing and follow-up skills
• Application of the highest ethical standards in all dealings and transactions
• Can analysis and present data
• Takes ownership of problems and initiates solutions
• IT Literate

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