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Service Manager

  • Location: Doncaster
  • Salary: £40,000
  • Contract Type: Permanent
  • Closing: 26 June 2021
  • Ref: SMNS0521

The Role and Duties:

  • The client is looking to add to their busy workshop in their Doncaster branch with an experienced Service Manager to adopt and assume full operational responsibility for the workshop. If you have main dealer experience then this role may be for you.

You must possess:

  • A good working in-depth knowledge of the truck industry or strong background in the motor trade.
  • Ability to lead a team and apply excellent interpersonal skills.
  • Previous experience in a Service Manager or Leadership role within the motor trade is essential
  • Excellent organisational and management skills.
  • IT Literate - with good working knowledge of Excel required.
  • Experience in working with vehicle diagnostic equipment and systems.

You will:

  • To ensure the performance of workshop team and to be responsible for a team hitting targets and bonus.
  • To manage the Service Department; looking after appraisals, overseeing hours worked and control overtime.
  • Work collaboratively with other departments to implement processes that allow accurate and easy invoicing.
  • Oversee the workshop team are working efficiently and effectively to drive company revenue and retain customer satisfaction.
  • Ensure Quality Control by maintaining inspection over work completed and ensuring it complies with customer needs, standards within the timescales agreed.
  • To maintain communication with customer on the process throughout and kept updated on works completed and any change in cost or time needed to complete the project.
  • To carry out regular customer care appointments to ensure customer satisfaction.

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: http://www.venatu.co.uk/privacy/

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