Service Advisor - Automotive Dealership (Stafford)
Location: Stafford
Salary: £28,000 - £34,000 OTE
Working Hours: Monday to Friday, 8:00am - 5:30pm
Saturdays on a rota basis
Are you passionate about customer service and the motor trade? We're looking for an enthusiastic and organised Service Advisor to join our busy and welcoming dealership team in Stafford.
This role would suit someone who enjoys working in a fast-paced environment, thrives on delivering excellent service, and has a genuine interest in the automotive industry. If you take pride in ensuring customers receive the best experience from drop-off to collection, this could be a great opportunity for you.
Key responsibilities include:
- Greeting customers and assisting with their service or repair needs
- Booking in vehicles and raising job cards
- Keeping customers updated throughout the process
- Working closely with the workshop to ensure timely completion of work
- Identifying and upselling additional services where appropriate
- Ensuring a smooth and professional service experience from start to finish
What we're looking for:
- Previous experience as a Service Advisor or in a similar customer-facing role (motor trade experience is preferred)
- Excellent communication and organisational skills
- A proactive, team-oriented attitude
- Comfortable using dealer management systems (training can be provided)
- A full UK driving licence
What we offer in return:
- A competitive salary of £28,000 to £34,000 OTE
- A friendly, supportive working environment
- Opportunities for training and career development
- Staff discounts and other benefits
If you're ready to take the next step in your automotive career, we'd love to hear from you.
Apply today and be part of a team that values your contribution and supports your growth.
